Profile
Results-oriented Key Account Manager with more than six years of experience in strategically managing and developing B2B customer relationships in e-commerce. Specialized in Amazon Vendor Central and Amazon Seller Central, with proven expertise in assortment management, pricing, promotion planning, performance optimization and revenue growth.
Strong advisory skills and negotiation expertise when working with brands, manufacturers and internal stakeholders. Confident in interface management between sales, purchasing, marketing, logistics and accounting—with the aim of creating measurable results and efficient processes.
A unique combination of commercial vocational training (wholesale and foreign trade clerk) and an academic degree (B. A. International Management), complemented by international practical experience in the USA, Poland and Cyprus. Combines a structured, data-driven way of working with a confident presence and genuine customer focus.
Professional Experience
- Strategic and operational management of brands, manufacturers and B2B customers in professional photo, video and audio equipment
- Independently managing account-related topics via Amazon Vendor Central and Seller Central: product content, assortment, availability, pricing and promotions
- Coordination with internal and external interfaces from sales, purchasing, marketing, logistics and accounting to ensure efficient processes and high service quality
- Analysis of revenue, assortment and performance KPIs, plus derivation of sales-relevant measures to develop accounts and increase visibility and growth potential
- Operational and administrative support in key account management for manufacturers, brands and B2B customers
- Maintenance and optimization of product listings, content and master data in Amazon Vendor Central and Seller Central, as well as support with availability, promotional implementation and account-related processes
- Carrying out price coordination, market and competitive analyses, reports and Excel evaluations to prepare sales decisions and customer meetings
- Creating presentations and sales-related analyses in close cooperation with various specialist departments and external business partners
- Supported sales activities and operational customer service in an international environment
- Contributed to quotation processes, customer communication and internal coordination
- Implemented marketing measures and handled administrative and organizational tasks
- Supported and organized activities for international guests in a dynamic service environment
- Strengthened service orientation, communication skills and confident interaction with diverse target groups
Education
Semester abroad at Hawaii Pacific University, Honolulu, USA (Aug. 2022 – Jan. 2023). Internship semester at the AF Marcotec Group, Warsaw, Poland (Apr. 2023 – Jul. 2023).
Advanced courses in English and sports. High school year in New York, USA (2015 – 2016).